Refund Policy

Last updated: February 2026

30-Day Money-Back Guarantee

All shared hosting, WordPress hosting, and VPS hosting plans are covered by our 30-day money-back guarantee. If you're not satisfied with your service within the first 30 days, contact our billing team and we'll issue a full refund — no questions asked.

What's Not Covered

Domain registrations are non-refundable because they're processed immediately with the registry. The same applies to domain renewals, dedicated IP addresses, SSL certificates, and any third-party add-on services.

Renewal Refunds

If your hosting plan auto-renews and you didn't intend to continue, contact us within 7 days of the renewal charge. We'll cancel the renewal and process a full refund for that billing cycle.

How to Request a Refund

Submit a refund request through your client area or email [email protected]. Include your account email and the service you'd like refunded. Most refunds are processed within 5–7 business days.

Questions?

If you're unsure whether your service qualifies, reach out to our support team and we'll walk you through your options.